Refund Policy

Refund Policy

At Bhanave Technology Pvt. Ltd., we take pride in delivering high-quality e-commerce products and educational services. However, if you are not fully satisfied, here are the terms governing refunds:

1. Eligibility for Refund

• You may request a full refund within 14 calendar days from the date of purchase, provided the product/course has not been completed, used, or substantially consumed.
• For online courses, “substantially used” means accessing a significant portion (more than 30%) of course materials.

2. Refund Process

• To initiate a refund, please contact our support team at info@bhanavetech.com with your order number and purchase details.
• We will send you an acknowledgment email once your request is received and eligibility is verified.

3. Processing Time

Once approved, refunds are issued via your original payment method and typically take 5–7 working days to reflect in your account.

4. Exceptions & Limitations

• Refunds are not available after the 14-day window or if you have substantially used the product/course.
• Customized products or services may not be eligible for refunds unless defective or delivered incorrectly.

5. Policy Updates

Bhanave Technology Pvt. Ltd. reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”